The Upstream Security CSM will be responsible for the technical aspects of engagements with customers from the pre-sales steps and to post sale. The role consists of meeting customers at the very early stages of the relationship and to educate them regarding the cybersecurity challenges of the automotive ecosystem in general and of their company specifically, as well as to explain and demonstrate the capabilities of Upstream’s products and the solution it provides to those challenges. The CSM must be able to understand the needs and specific requirements of each potential customer in order to offer the relevant solutions and added value to the customer, working with them to start an engagement process by running PoCs, training etc. and closing with a contract signature. Once a customer is onboarded, the CSM must make sure to always provide added value and find ways to upsell and increase Upstream services and ROI to the customer.